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Rescheduling & Cancelation Policy

PRIVATE LESSONS

All scheduled private lessons must be cancelled or rescheduled a minimum of 24- Hours prior to the scheduled lesson time. Late cancellations and “No-Shows” will be charged at the normal rate.

  • Private lesson packages (5 Lessons) must be completed within 8-weeks beginning on the date of their first lesson. If the lessons are not completed within this time, it will be at the discretion of the assigned trainer and Your dogs 2ND home, LLC, to determine if the reason for the delay was warranted.

  • Rescheduling or Cancellations <24 hours prior to start time: Original payment is forfeited; new payment is required to reschedule.

GROUP CLASSES

It is the responsibility of each student to be on time and present for each class.

  • Make up classes are not available for missed classes; however, an abbreviated private lesson may be available at a prorated cost. Please contact us for details and current pricing information.

  • Rescheduling or Cancellations >14 days prior to start date: Original payments may be used as a credit to a future class or another service option.

  • Rescheduling or Cancellations <14 days prior to start date: Original payment is forfeited; new payment is required to reschedule.

Obedience and Behavior Modification 

If you cancel or need to change the date of your program the following restrictions apply

  • Deposits are non-refundable for any reason

  • Rescheduling or Cancellations >14 days prior to start date: Original payments may be used as a credit for a rescheduled appointment or another service option.

  • Rescheduling or Cancellations <14 days prior to start date: Original deposit is forfeited; a new deposit is required to reschedule.

Vaccination/Health Requirements for Participation in Training Classes (Dogs Over 16-Weeks)

  • Bordetella

  • Rabies

  • Distemper / Parvo

  • Clear fecal exam (1 Year or Less)

  • Dog must have been in your care for at least 10 days prior to first day of class

Vaccination/Health Requirements for Participation in Training Classes (Dogs Under 16-Weeks)

  • Bordetella

  • Rabies

  • Distemper / Parvo

  • H3N2 Flu Vaccine

  • Clear fecal exam (1 Year or Less)

  • Dog must have been in your care for at least 10 days prior to first day of class

VACCINATION & HEALTH REQUIREMENTS

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